Privacy policy

This notification describes how congress Schladming GmbH, Europaplatz 800, 8970 Schladming processes your personal data (according to Art. 13 Para. 1 GDPR)

1. Purposes of data processing

We will process your personal data for the following purposes:

a) Long-term parking management

b) Price calculation for registered short-term parking customers

c) Control of the terms of use (e.g. parking over two parking spaces)

d) Control of legally compliant use (e.g. exceeding the free parking time)

e) Protection of facilities (e.g. vandalism)

f) Prosecution of improper use (e.g. exit without payment)

We collect this data using:

• the data you have provided to create the contract

• Image recording, evaluation of license plate data

The provision of your personal data is voluntary. In accordance with the legal requirements, reference is made to the recording of images and the collection of license plate data.

2. Legal basis of processing

• The legal basis for the settlement of parking fees (both for short-term parking and long-term parking) is “performance of contract” (Art. 6 Para. 1 lit. b GDPR)

• The legal basis for registering number plates for long-term parkers is your consent (Art. 6 Para. 1 lit. a GDPR)

• The legal basis for the registration of license plates for short-term parkers is the legitimate interest of the person responsible (Art. 6 Para. 1 lit. f GDPR), which consists in achieving the purposes mentioned under point 1 (a to f) above.

Against this you have the right to object to data processing in accordance with Art. 21 (1) GDPR if you have reasons that arise from your particular situation.

• For image processing ( in particular of the entrance and the access area) the entrance and exit gates, the cash registers and machines, the stairways and the parking decks in accordance with § 12 Para. 3 Z 2 DSG. The image recordings are only evaluated if either the monitored object itself (garage) or vehicles parked in it become the subject of an infringement.

3. Transmission of your personal data

For the above purposes, your personal data will be transmitted to the following recipients - if necessary:

• Processors (e.g. call center, complaints management)

• Billing platforms (fuel cards, mobility cards, etc.)

• Insurance (e.g. in the event of damage)

• Collection agency, lawyer, courts

• Authorities within their area of responsibility

• Client of the garage operator as operator

4. Storage period for data

Your personal data will only be saved by us for as long as this is necessary to fulfill the contract in order to achieve the purposes mentioned under point 1:

Your data will be saved as long as legal retention periods require or as long as the statute of limitations for potential legal claims make this necessary.

5. Your rights in relation to personal data

You have the right to information, correction, deletion, restriction, data transferability and objection. For this, please contact us.

If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the data protection authority.

If the processing is based on your consent, you can revoke it at any time.

Regarding image processing, the persons concerned are not entitled to receive photographs from the garage operator, notwithstanding the right to information in accordance with Article 15 GDPR, if this impairs the rights and freedoms of other persons. Instead, the data subject receives a description of their behavior. However, the garage operator is entitled to transmit image recordings to the competent authority (e.g. a security authority as part of an investigation initiated by a report) because the garage operator has reasonable suspicion that the data could document a criminal offense to be prosecuted ex officio. Such a suspicion can also arise if a customer informs us.

6. Our contact details

Responsible:

congress Schladming GmbH, Europaplatz 800, 8970 Schladming,

info@congress-schladming.com

We reserve the right to adapt this data protection declaration at any time due to legal or technical developments. The version published on https://congress-schladming.arivo.app applies.

Last updated on June 13, 2023

General terms and conditions of business

1. General Provisions

1.1 The use of the garage or parking/storage areas (hereinafter referred to as "business location") is only permitted after the conclusion of a usage contract. The contract of use is concluded by the operator with the user of the operating location (hereinafter referred to as "customer"). Arivo Parking Solutions GmbH is not a garage operator, but only a processor.

1.2 The contract does not fall within the scope of the Tenancy Law Act (MRG).

1.3 Every customer agrees to these terms of use upon conclusion of the contract of use. If the terms of use are rejected, there is the option of exiting immediately after entering.

2. Tariffs, other charges and operating times

2.1 The currently valid tariffs, other charges and the operating times can be found on the notice board.

2.2 Entry, exit and access are generally only possible within the operating hours by means of entry authorization.

3. Subject of the contract

3.1 Upon conclusion of the contract of use, the customer is entitled to park an operational and roadworthy vehicle in a marked, free and suitable parking space; if there are restrictions (e.g. reservations, limited storage periods), these must always be strictly observed. Marked handicapped parking spaces may only be used by handicapped persons with a valid, clearly visible parking permit for handicapped persons according to § 29b StVO or a handicapped pass with the entry "unreasonableness of using public transport".

3.2 The road traffic regulations (StVO) in the currently valid version apply at the company location. In addition, the prescribed speed limit must be observed.

4. Liability

4.1 The operator is under no circumstances liable for the behavior of third parties (e.g. theft, burglary, damage), regardless of whether these third parties are authorized or unauthorized at the operating site.

4.2 Furthermore, the operator is not liable for damage caused directly or indirectly by force majeure.

4.3 The customer is obliged to properly secure and lock the parked vehicle and to leave the operating site immediately.

5. Parking the vehicle

The vehicle is to be parked within the designated parking areas in such a way that areas reserved for other purposes are not used without authorization and third parties are not impeded. In the event of a violation, the operator is entitled to charge a penalty according to the notice (tariff information).

6. Regulations

6.1 Vehicles that are brought into the operating site must be roadworthy and operationally safe and approved for traffic.

6.2 In particular, the following are prohibited:

• Placing and storing objects of all kinds, especially flammable and explosive materials

• Smoking and the use of fire and open flames

• Leaving it running and trying out the engine and honking it

• Discontinuation of a vehicle with a leaking operating system (in particular fuel, oil or other liquids) or other, in particular safety-related, defects and such vehicles that do not comply with traffic regulations (e.g. invalid or expired inspection sticker)

• Parking vehicles without a police number plate or without affixing a replacement number plate without the consent of the operator

• Maintenance, care and repair work, such as refueling vehicles, charging starter batteries and draining the cooling water

• Parking the vehicle contrary to traffic or contract, e.g. on lanes, in front of emergency exits, on pedestrian walkways, in front of doors/gates and exits, in the movement area of doors/gates

• Driving on the company site with skateboards, scooters or inline skates, etc.

• Distribution of advertising material without the written consent of the operator;

7. Right of retention

7.1 In order to secure the payment claims and all claims arising from the customer in connection with the garage, the operator has a right of retention on the vehicle brought in, even if the vehicle does not belong to the customer but to a third party.

7.2 To secure the right of retention, the operator can prevent the removal of the vehicle by suitable means. The exercise of the right of retention can be averted by providing security.

8. Behavior in case of fire

8.1 In the event of fire or the smell of fire, the fire alarm must be activated and the fire brigade (122) informed.

8.2 Elevators are not to be used in the event of a fire!

9. Image Recording

The operator uses image recordings for the following purposes:

• Use of the license plate number as a parking authorization medium when entering and exiting (visual or automated)

• to protect the operated garage or to comply with duties of care

These are operated in accordance with the provisions of Sections 12 and 13 DSG and the GDPR.

10. Privacy

The operator processes the necessary personal data of the customers for the purpose of fulfilling the contract. More detailed information on data processing is contained in the data protection declaration in accordance with the GDPR, which is made available in the course of concluding a usage contract.

Last updated on June 13, 2023

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